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Area housing Topic taxation systems Risk(s) identified: (Topic : taxation systems) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants Topic small business Risk(s) identified: (Topic : small business) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants Topic interoperability Risk(s) identified: (Topic : interoperability) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused Topic user friendliness Risk(s) identified: (Topic : user friendliness) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused Topic performance measurement Risk(s) identified: (Topic : performance measurement) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . weaknesses in critical internal controls . data not widely available . Accountable . Transparent . Accessible . Understandable Topic application controls Risk(s) identified: (Topic : application controls) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants Topic compliance costs Risk(s) identified: (Topic : compliance costs) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants Topic consultants Risk(s) identified: (Topic : consultants) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused Topic indicative Risk(s) identified: (Topic : indicative) . lack of access to all data . some business rules switched off . limited verification of data provided by applicants . weaknesses in critical internal controls . data not widely available . various public bodies responsible for the same domain . demand growing faster than supply . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused . regulatory changes require time to be implemented . missed deadline of repayment . Too narrow basis of regulatory changes . unclear definition of responsibility Topic internal control Risk(s) identified: (Topic : internal control) . weaknesses in critical internal controls . data not widely available . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused Topic civil service staff Risk(s) identified: (Topic : civil service staff) . weaknesses in critical internal controls . data not widely available Topic open data Risk(s) identified: (Topic : open data) . weaknesses in critical internal controls . data not widely available . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused Topic service center Risk(s) identified: (Topic : service center) . weaknesses in critical internal controls . data not widely available Topic job scheduling Risk(s) identified: (Topic : job scheduling) . weaknesses in critical internal controls . data not widely available Topic directive Risk(s) identified: (Topic : directive) . weaknesses in critical internal controls . data not widely available . Accountable . Transparent . Accessible . Understandable . most electronic records remained unscheduled . no policies, plans and practices to guide an expert IT system acquisition . insufficient automation in managing large volumes of data . control of electronic records is difficult in a decentralized computing environment . obsolescent and aging storage media put electronic records at risk . complexity of electronic records precludes simple transfer to text formats . electronic records are dependent on evolving software and hardware . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused Topic public trust Risk(s) identified: (Topic : public trust) . Accountable . Transparent . Accessible . Understandable Topic government’s key priorities Risk(s) identified: (Topic : government’s key priorities) . various public bodies responsible for the same domain . demand growing faster than supply Topic records and documents management Risk(s) identified: (Topic : records and documents management) . most electronic records remained unscheduled . no policies, plans and practices to guide an expert IT system acquisition . insufficient automation in managing large volumes of data . control of electronic records is difficult in a decentralized computing environment . obsolescent and aging storage media put electronic records at risk . complexity of electronic records precludes simple transfer to text formats . electronic records are dependent on evolving software and hardware Topic product marking Risk(s) identified: (Topic : product marking) . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused Topic information society Risk(s) identified: (Topic : information society) . large number of public-sector actors are involved in policy making . complexity of the regulations . divided resources . no role for end-users . data and information systems are underused Topic repayments Risk(s) identified: (Topic : repayments) . regulatory changes require time to be implemented . missed deadline of repayment . Too narrow basis of regulatory changes . unclear definition of responsibility